Returns & Exchanges
At BrandsCPH Design, we want you to be completely satisfied with your home decor and furniture selections. If a piece does not perfectly complement your space, you may return or exchange it within 30 days of delivery.
Initiate Your Request
Log in to our returns portal using your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack the items in their original designer packaging, ensuring all protective inserts are in place to prevent damage during transit.
Ship with Ease
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Quality Inspection & Refund
Once our warehouse team verifies the item's condition, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing